...not just as an organisation, but as a team dedicated to supporting young people and one another. This process helps us to understand what’s working well and where we can continue to grow.

It looks at things like:

• How we support and listen to young people, our teams, and our local communities
• Whether our policies are clear, accessible, and inclusive
• How we create supportive spaces where staff feel valued, and able to grow
• How we work in partnership—fairly and responsibly
• How we’re caring for the environment, helping to protect it for the next generation

This year, we received an Excellent rating, and we’re genuinely proud of what that represents. It reflects the dedication and care our team brings every day to support the people who rely on us. This isn’t just about meeting standards — it’s about the real, positive difference we make together.

Sophie Bennington, Head of Social Impact & Sustainability said "What this result really shows is that we’re putting our values into practice — not just in policies, but in how we support each other, how we care for young people, and how we work as a team. It helps us see where we’re on the right track, and where we can keep improving."